zoombridal.com
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Info and reviews for zoombridal.com
Contact information
Address: http://www.zoombridal.com
Phone:
Email: support [ at ] zoombridal.com
Store description
Wedding Dresses, Bridesmaid Dresses and Custom Wedding Dresses
Payment methods
(1 of 5)04-Jan-2012
PEOPLE NEED TO KNOW ..
PEOPLE NEED TO KNOW THE TRUTH ABOUT ZOOMBRIDAL1) Don't let the pictures of Caucasian women posing on the website fool you into thinking that you are ordering from the USA, because you're NOT! They are based in CHINA!2) If a dress you ordered is the wrong size, don't make the mistake of thinking you can pick up the phone and call. You CAN'T. Their only contact is via email and a live chat (which is really just email)!This is the email I received back for needing to return a flower girl dress that ZOOMBRIDAL sent to me in the WRONG size.[Dear CUSTOMER,For your requests,we have checked your order placed at Nov 4, 2011 and sign for payment dated Nov.25.As our return policy shows in web tells that for returning or exchanging of the dresses ,customer should contact us within 3 days after received the dresses.Generally speaking we usually don't regret to accept returning for your case.However you are honored to be treated as a speical offer this time ,that means we agree to return the dresses.There are two methods we suggested you to choose ,and charges are listed below:1?Returning of goods charges 50% restocking fee and full shipping fee.2?Replaced another one order for the new dress and the it charges you shipping fee and full amout of dress.Please kindly inform us which you would like to prefer,and if you are still unclear about it ,just feel free to contact us either via emais or cellphone.We look foward to your early replySincerely,RebeccaZoombridal Suport Team]IF YOU ARE WONDERING WHY THE EMAIL MAKES NO SENSE OR THE SPELLING IS INCORRECT REREAD
(5 of 5)16-Jul-2011
I ordered my dress i..
I ordered my dress in the end of may and I already received it three weeks later. My dress is white/Silver and I have to say that it looks beautiful. The colour is fantastic and the quality is great. Even I did not order it costum-made it fits perfectly. I showed the dress to my girl-friend and she really liked it too. I am going to wear it at my friend´s wedding, can´t wait to wear it! :-) and there is absolutely no need for a bra, the breast gets supported very well and you have a confident feeling.
(5 of 5)07-Jul-2011
I ordered once onlin..
I ordered once online through another company and was lucky to get a well made formal dress. I did more research this time and found out the horror stories others have. I decided to try ZoomBridal because of the good reviews on this particular dress that I thought was gorgeous. I got the dress 2 weeks before they estimated I would get it. It was just as gorgeous as the picture. The beads are all sewn - not glued. There are different kinds of beads. The stones are set then sewn on the dress. The lace is lovely. The lining is well sewn. I would recommend this to you. I did give them my exact measurements. The train is a bit longer than I thought it would be, but the fit is perfect. Good luck and I hope you love it as much as I do.
