Avocent Rack Mounting Kit

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Technical Details

ManufacturerCisco Systems, Inc
Manufacturer Part NumberCON-SAU-CICH-100
Manufacturer Website Address
Marketing Information

Cisco Software Application Support Plus Upgrades (SAU) enable you to maximize the value of your application technology by providing around-the-clock access to technical support and application software updates. This service offer unique features for Cisco application software.

Product Supported
  • CIC-ERA-HI-100: Cisco 100 device pack: ERA: high-end (>=OC12/STM-4 ports)
Product TypeService
Service Availability24 x 7
Service Description24x7
Service Details
  • 24-hour technical assistance from the Cisco Technical Assistance Center (TAC) via telephone and the Web, online tools, plus bug fixes, maintenance, and minor plus major releases* for the software application

* A minor and maintenance release refers to an incremental release of software that provides maintenance fixes and additional software features. A major release refers to a release of software that provides additional software features and/or functions.

Note: Domestic resellers

Service Duration1 Year
Service NameSoftware Application Support plus Upgrades (SAU)